Return and Refund Policy
Thank you for shopping at GEALAMIS! We are committed to providing you with high-quality cosmetic products. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have [30] days from the date of purchase to return an item for a refund or exchange, provided the following conditions are met:
- The item must be unused and in its original packaging.
- A receipt or proof of purchase is required for all returns.
- Items that are damaged, opened, or sealed for health and hygiene reasons cannot be returned.
To initiate a return, please contact our customer service team at mail@gealamis.com or call us at (251) 389-5642. We will provide you with instructions on how to return your item.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7-10] business days.
Exchanges
If you wish to exchange an item for a different product, please contact us directly at mail@gealamis.com or call (251) 389-5642. We will guide you through the exchange process.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
GEALAMIS LLC
209 Mountain Road PL NE Ste 5650
Albuquerque, NM 87110, US
Phone: (251) 389-5642
Email: mail@gealamis.com
Thank you for choosing GEALAMIS! We appreciate your business and strive to ensure your satisfaction with every purchase.